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About Us

Our History

The FactPoint Group is an experienced team that has been producing world class research, analysis, and consulting since 1992. The FactPoint Group (formerly the Internet Research Group) is a Silicon Valley-based research and consulting firm focused on helping its clients sell and adopt new technology. In 1999, IRG was inducted into the Inc. 500 list of fastest-growing small companies, and then acquired by Jupiter Media Metrix in March 2000. The FactPoint Group spun out of Jupiter in August 2001 to continue the tradition of helping leading companies and technology start-ups create, introduce, and adopt new Internet solutions.

Our People

The FactPoint Group staffs projects with a team of senior level people with operational backgrounds that understand our customer’s business issues. We use well developed methodologies that have been refined over hundreds of engagements.

Dave Kaplow — Partner

(408) 420-3541

Dave has over 25 years' experience in senior level management, marketing, product management, and sales positions.

Dave co-founded The FactPoint Group in 2001 to help technology companies create high-impact products that solve real customer needs and to design marketing and sales enablement efforts that grab customers' attention.

Dave has a great deal of success in defining early adopter markets and has done so for clients including Adobe, EMC, Seagate Technology, IBM, Hewlett-Packard, Lotus, Microsoft, Oracle, Verizon, and for many start-ups like YouSendIt and ITM Software.

As a line manager and executive Dave brought 14 products to market representing over $400 million in revenue.

Dave also launched five startups including Claris (leading Macintosh software vendor), American Information Exchange (first marketplace to conduct on-line commerce in 1989), CommerceTools (Internet commerce application development platform), NetTools (first Web site creation and management product - QuickSite), and Internet Research Group (Inc 500 Internet research and consulting firm, acquired by Jupiter in 2000).

He holds a BS degree in business from the State University of New York at Albany and an MBA from the University of Colorado at Boulder.

Larry Gordon — Partner

(650) 559-2105

Larry co-founded FactPoint (formerly Internet Research Group) in 1992, and by 1999 helped build it into an Inc. 500 that served a world class list of clients. Today he assists Fortune 500 clients as well as start-ups with strategic market entry and new opportunity identification. Until mid-2001, he was a Jupiter Research Fellow with the Jupiter Media Metrix's Custom Research Division before re-establishing The FactPoint Group as a separate entity dedicated to creating business improvement for its clients. He directs consulting engagements and some multi-vendor studies such as E-Business 2000, a landmark study that segmented 12 industries for E-business. He has more than 16 years’ experience in marketing and new business development. Prior to his consulting career, he spent 8 years with GTE Spacenet in management positions in product marketing and network planning. He holds a BS degree from the Syracuse University School of Management.

Tim Clark — Partner

(650) 233-1748

Tim met the other FactPoint partners after their respective companies were jointly acquired by Jupiter Media Metrix in March 2000. Before The FactPoint Group acquisition, he had been vice president at Net Market Makers, a Berkeley-based firm that did pioneering B2B research and market development. Prior to that, Tim was a reporter and editor for 24 years, working as senior editor and e-commerce columnist for CNET's News.com, Interactive Week and Advertising Age. He also has been an editor at San Jose Mercury News, San Francisco Business Times, and Palo Alto Weekly. In addition to his role as a FactPoint partner, he is the author of B2Bwatch, FactPoint's electronic newsletter of news and analysis of Internet commerce. Tim’s background as a journalist and B2B commerce analyst has earned him a respected byline in the industry. He holds a AB (with honors) in history from Stanford University.


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